What Help Is Available To You

Energy Efficiency Schemes / Funding Jargon Buster

Green Deal

The Green Deal helps you make energy-saving home improvements, such as installing insulation, to make your home more comfortable. This scheme lets you pay for some or all of the improvements over time on your electricity bill. Repayments will be no more than what a typical household should save in energy costs.

Any household with an electricity meter (including prepayment meters) in England, Scotland or Wales can use the scheme.

Both the landlord and the tenant must agree to the improvements if the building is rented.

The Green Deal Home Improvement Fund (GDHIF)

The GDHIF is a cash back incentive from Government launched in June 2014 for householders, landlords and tenants to can claim back cash towards energy efficiency improvements such as solid wall insulation, Cavity Wall Insulation, heating and glazing. The GDHIF is only available in England & Wales.

More Information: Green Deal Home Improvement Fund

Green Homes Cashback Scheme (Scotland only)

The Scottish Government is offering owner occupiers, private and social tenants and private sector landlords grants towards energy efficiency measures that are recommended in the property’s Green Deal Advice Report.

More Information: Green Homes Cashback Scheme

Green Deal Provider

A Green Deal Provider provides the finance, arranges for the Green Deal measures to be installed and is the point of contact for customer service enquiries after the Green Deal is complete.

Green Deal Installer

Only an authorised Green Deal Installer can install energy efficiency improvements under the Green Deal finance mechanism and use the Green Deal Mark.

Green Deal Advisor/Assessor

Only a Green Deal Advisor or Assessor is authorised to carry out and produce a Green Deal Advice Report, recommendations and provide related advice on the Green Deal. A Green Deal Advisor must hold a qualification that meets the standard required by the relevant National Occupational Standards and syllabus and be a registered member of a certification body.

Green Deal Advice report

This is produced by a Green Deal advisor and consists of an EPC and occupancy assessment.

Green Deal Finance Plan

As part of the Green Deal, you can take out a loan (a Green Deal Finance Plan) to pay for energy efficient improvements to your home. The aim is to help spread payments for the upfront cost of measures such as solid wall insulation, boilers and double glazing.

A Green Deal Finance Plan works differently to a loan you take from a bank or other credit provider - it is attached to the property you live in, and not you as an individual. However, you will still have to go through a credit checking process in order to obtain a Green Deal loan.

Arbed (Wales only)

Arbed (meaning 'to save' in Welsh) is a Welsh Government project which aims to reduce the amount of energy we use in our homes, to reduce energy bills and to make homes warmer and more comfortable.

The Energy Company Obligation (ECO)

The ECO is a funding stream that runs in conjunction with Green Deal. Major energy companies are obligated by Government to provide funding for energy saving installation in order to meet carbon reduction targets and help vulnerable householders reduce their fuel bills.

ECO is divided into three strands and customers will be categorised accordingly. The three ECO strands are: the Home Heating Cost Reduction Obligation (HHCRO), the Carbon Emission Reduction Obligation (CERO) and the Carbon Saving Community Obligation (CSCO).

Home Heating Cost Reduction Obligation (HHCRO)

HHCRO Also known as 'Affordable Warmth.’ Up to 25% of ECO Funding will be invested into the Home Heating Cost Reduction Obligation, a system designed to tackle fuel poverty amongst private sector householders.

Carbon Reduction Obligation (CERO)

Hard to treat properties, that are unsuitable for more traditional measures (e.g. cavity wall insulation), will be the focus of the Carbon Reduction Obligation. This makes up the remaining 75% of ECO and is available to both private sector homes and social housing.

Carbon Savings Community Obligation (CSCO)

CSCO is aimed at homes in areas of high deprivation (private sector properties and social housing) and will also primarily focus on insulation and heating measures. Similar to its predecessor, the Community Energy Saving Programme (CESP), CSCO operates in designated areas, referred to as Lower Supper Output Areas.

Hard to Treat Properties (HTT)

'Hard to treat' (HTT) properties are homes that, for a variety of reasons, cannot accommodate 'staple' energy efficiency measures such as standard cavity wall insulation and loft insulation.

HTT properties may include: homes with solid walls; homes with no loft space; homes without a connection to a low cost fuel such as oil or gas.

HEEPS: Loan scheme

It is an interest free loan of up to £10,000 for installing a variety of measures such as solid wall insulation, double glazing or a new boiler. The HEEPS Loan scheme is open to owner occupiers and registered private sector landlords in Scotland.

HEEPS: Cashback scheme

It allows claiming up to £5,800 through the Scottish Government’s HEEPS: Cashback scheme. 

The Scottish Government is offering owner occupiers, private and social tenants and registered private sector landlords a rebate towards installing eligible energy efficiency measures for properties that are in council tax bands A to C. The measures must be recommended in a pre-install Green Deal Advice Report for the property.

Funding is divided into categories with up to £500 available for installing a new boiler, up to £400 for insulation measures and up to £300 for other measures like draught proofing or secondary glazing.  For installations of solid wall insulation 75% of the total cost of the work, up to £4,500 is also available.  Additional premiums are also available to households which are classified as living in a remote rural area of Scotland.  Applicants who install at least one eligible measure and claim funding through the scheme are also entitled to a maximum of £100 towards the cost of their Green Deal Advice Report.

The scheme is available on a first come, first served basis and is subject to available funding.

ECO Affordable Warmth (HHCRO)

Energy Saving Advice Service ECO referral route was launched on the 2nd January 2013.

The process drives vulnerable customers to their electricity supplier for the purpose of identifying the potential for installing energy efficiency measures funded through ECO – HHCRO.

Telephone agents identify a customer’s potential eligibility for ECO HHCRO through firstly understanding their circumstance surrounding tenure and benefits status. Those customers who have identified themselves as being in receipt of qualifying benefits will also be asked additional questions which will identify the appropriate energy supplier to refer to as well as provide insight to that supplier on the customers’ potential requirements.

On completion of this process the customer will be referred to Department of Works and Pensions who will verify whether or not the customer is in receipt of a qualifying benefit. Eligible customers are be forwarded to the selected provider, those who are not eligible are advised of this in writing.

Process Flow:

Timescales:

Anticipated timeframe from initial enquiry through to Energy Supplier is a maximum of three weeks.

Eligibility Criteria:

To qualify a resident must be:

Owner occupier or Private Rented Sector and in receipt of the following:

  • child tax credit and has a relevant income of £15,860 or less
  • income-related employment and support allowance, and—
    1. receiving the work-related activity or support component, or
    2. has parental responsibility for a child under the age of 16 or up to their 20th birthday if they are in full-time non-advanced education who ordinarily resides with that member; or
    3. is in receipt of a qualifying component;
  • income-based job seeker’s allowance and—
    1. has parental responsibility for a child under the age of 16 or up to their 20th birthday if they are in full-time non-advanced education who ordinarily resides with that member; or
    2. is in receipt of a qualifying component;
  • income support and—
    1. has parental responsibility for a child under the age of 16 or up to their 20th birthday if they are in full-time non-advanced education, who ordinarily resides with that member; or
    2. is in receipt of a qualifying component; or
  • state pension credit.
  • working tax credit and has a relevant income of £15,860 or less and—
    1. has parental responsibility for a child under the age of 16 or up to their 20th birthday if they are in full-time non-advanced education, who ordinarily resides with that member; or
    2. is in receipt of a disabled worker element or severe disability element; or
    3. is aged 60 years or over.

Notes: “Qualifying component” means:

  • child tax credit which includes a disability or severe disability element;
  • a disabled child premium;
  • a disability premium, enhanced disability premium or severe disability premium; or
  • a pensioner premium, higher pensioner premium or enhanced pensioner premium.